It is advisable to make an account to get updates on deals and discount and to keep a track on your orders, but yes you can login as a guest too.
You can check the order status by visiting the “My Orders” section. There you can instantly see the status of a specific order.
You can always modify your unshipped order by visiting “My Order Section”.
After placing the order, you will immediately receive a confirmation email and message from our end.
Go to your order in “My order” section and click on cancel order.
An email and the message is sent automatically from our systems once the order is received. In case payment is deducted from your end then not to worry, you can still check the status by visiting “My Order” section.
It means we are currently not delivering in your pin-code area. We apologize for the inconvenience caused to you.
Unfortunately we do not ship outside India at the moment.
Shipping & Delivery Related
Depending upon your location, Shipping generally takes 4-5 days. In very rare cases you might found delay because of clearance.
In that case, you can do the following:
- Review your address.
- Check with neighbors
- Check delivery email
- Report to us
Yes, You can cancel the order at the time of delivery.
Surface Shopping modes are available.
You can update your address, email, phone number etc. before shipping by visiting order section. There you will find an edit button.
If you have received a wrong item, then you can place a return/ replace request and can also mention the reason that “wrong item was sent”.
Yes, you can refuse the order at the time of delivery.
Depending upon the location, it generally takes 3-4 days.
Sorry for that, we are probably provide best shipping services and it’s chargeable, you want to cancel order after received, then not refunded your shipping charges. this order is revived from whatsApp, Instagram, Facebook or any other platform.
When the order is out for delivery, we will keep informing you about status through the message. You can direct neighbor to receive the product.
Payment and Cancellation related
Payment may fail due to a server and other issues. You can try making the second attempt after a few minutes.
Sometimes due to server issue payment gets debited from the user’s account. In such cases, the amount gets automatically refunded by the bank within 2 – 3 Working Days.
Once you place the cancellation request, an order cancellation request mail is sent to you from our system along with the refund details. It generally takes 8-9 working days, depend your banking system.
Go to your orders and click on return/ refund status.
We are sure about our Product, if you are not happy with the product then you cancel your order and this is not chargeable only we are only shipping charge deducted.
You can place a return request within 7 working days of delivery. But one Thing In Mind If the Received product is Damaged or Wrong Delivered.
No, It’s Absolute free. Expect only shipping charges.
If you just got your order then It may take some time from our end to update your tracking ID. Once the tracking ID is updated, you will see the return option in your Account.
Depending upon your location, generally it takes 3-4 working days to pick up the order. Please make sure while returning the order packaging is intact the way it was delivered.
Yes, only if the wrong item is delivered.
This generally happens when the item you returned is either used, damaged or original tags are missing.
Yes, If you have purchased multiple items, return request can be created for a single/part item too.
We make 2 attempts to pick up the order, if the item is not picked up in the 3rd attempt itself then we mark it as failed. In that case, you can initiate a new request for return.