- Within how many days we can place a return request..??
A: You can place a return request within 2 working days of delivery. But one Thing In Mind If the Received product is Damaged or Wrong Delivered.
- Do you charge any amount as return charges..??
A: No, It’s Absolute free. Expect only shipping charges.
- I can not see the Return option in my account..?
A: If you just got your order then It may take some time from our end to update your tracking ID. Once the tracking ID is updated, you will see the return option in your Account.
- I placed my return request but nobody has picked up it yet..??
A: Depending upon your location, generally it takes 3-4 working days to pick up the order. Please make sure while returning the order packaging is intact the way it was delivered.
- Can I place a return request twice..??
A: Yes, only if the wrong item is delivered.
- Why my return request has been declined..??
A: This generally happens when the item you returned is either used, damaged or original tags are missing.
- I have ordered multiple items, can I return part of my order..??
A: Yes, If you have purchased multiple items, return request can be created for a single/part item too.
- Why did pick up of my product fail..??
A: We make 2 attempts to pick up the order, if the item is not picked up in the 3rd attempt itself then we mark it as failed. In that case, you can initiate a new request for return.